Please read these Terms & Conditions carefully before using ep11's services. By creating an account on our platform, you are deemed to have read and accepted all of these terms.
The Six Most Important Points in ep11's Terms & Conditions
Only individuals aged 18 or above may open an account with ep11. Accounts found to belong to minors will be closed immediately, and any deposited funds may not be refunded.
Each individual may hold only one account on ep11. Creating multiple accounts is strictly prohibited. If detected, all accounts will be closed and balances forfeited.
A minimum wagering requirement must be met for all bonuses. Bonus balances cannot be withdrawn directly. Withdrawing before the wagering requirement is met will result in the bonus being forfeited.
The mobile banking number used for deposits and withdrawals must be registered in the account holder's name. Third-party payment methods are not permitted.
Ep11 reserves the right to immediately close any account found to be involved in match fixing, bonus abuse, or any fraudulent activity. Legal action may also be taken.
Ep11 is committed to responsible betting. You can set limits, take a temporary break, or opt for permanent self-exclusion at any time. We actively provide support if signs of betting addiction are detected.
These Terms & Conditions ("Terms") EP11 ("we", "us", "the Company") and users of our platform ("you", "member", "player") constitute a legal agreement. By using ep11's website, mobile app, or any associated services, you are deemed to have read, understood, and accepted these Terms & Conditions.
The following are key definitions used throughout this document that are important to understand:
Ep11 reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the revised terms.
To become a member of ep11, you must meet all of the following requirements. Failure to satisfy any one of them will result in your account application being denied.
Ep11's services are intended for residents of Bangladesh. Your location, device, and payment method must all be based in Bangladesh.
You must be of sound mind and capable of making your own financial decisions. ep11 accepts no responsibility for bets placed while under the influence of substances.
Ep11 reserves the right to reject any registration application at its sole discretion and without providing a reason. Applications submitted with suspicious information will be declined immediately.
There are a number of important rules governing account management on ep11 that all members must follow.
All information provided during registration must be truthful, accurate, and your own. ep11 reserves the right to close any account at any time if false or inaccurate information is found to have been submitted.
It is your responsibility to keep your account login credentials confidential. You must not allow anyone else to access your account. If you suspect your account has been hacked or accessed without authorisation, contact ep11 Support immediately.
Please read these rules carefully before placing bets on ep11. Following them will make your betting experience safer and more enjoyable.
Ep11 is not obligated to accept every bet. Bets may be cancelled due to technical issues, event cancellations, or unusual circumstances. The full stake will be refunded for any cancelled bet.
| Bet Types | Minimum Bet | Maximum Bet | Cash Out | Live Betting |
|---|---|---|---|---|
| Sports Betting | ৳ 10 | ৳ 50,000 | Yes | Yes |
| Crash Game | ৳ 10 | ৳ 10,000 | Yes | Not Applicable |
| Live Casino | ৳ 20 | ৳ 1,00,000 | None | Yes |
| Slots | ৳ 1 | ৳ 50,000 | None | Not Applicable |
| Virtual Sports | ৳ 10 | ৳ 20,000 | None | Not Applicable |
Specific terms apply to all ep11 bonuses and promotions. Please read these terms carefully before claiming any bonus.
Every Monday, a 15% cashback on the previous week's net losses is credited. Maximum cashback is ৳5,000. No wagering requirement applies to cashback balances.
Ep11 reserves the right to void bonuses and close accounts if any attempt is made to exploit loopholes in bonus terms. "Bonus hunting" and earning bonuses through multiple accounts are strictly prohibited.
All terms and conditions relating to deposits and withdrawals on ep11 are detailed here.
Ep11 is committed to protecting your personal information. Below is a brief overview of how we collect and use your data.
Ep11 reserves the right to temporarily suspend or permanently close an account without prior notice for any of the following reasons.
Balances in permanently closed accounts (excluding bonuses) are generally returned; however, in cases involving fraudulent activity, all funds will be forfeited and legal action may be pursued.
Should any dispute arise between ep11 and a member, please follow the process outlined below.
For any issue or complaint, please contact ep11 first via Live Chat or email at support@ep11.bet. Most issues are resolved within 24 hours.
If your initial complaint is not resolved, you may submit a formal written complaint. ep11 will provide a written response within 7 business days.
All decisions made by ep11 are final. However, reconsideration may be possible in cases of clear technical errors. In all disputes, the data and logs retained by ep11 shall serve as definitive evidence.
Ep11 reserves the right to modify, amend, or update these Terms & Conditions at any time. A notice will be posted on the platform following any changes, along with the date of the update.
Continued use of ep11 after any changes take effect will be considered acceptance of the updated terms. Please check this page regularly to stay up to date with the latest version.
Our rules are transparent and our promises are real. Register with ep11 and start Bangladesh's best betting experience with a 200% Welcome Bonus.
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